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Class Policies

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Class Policies:
* Registration fee is paid at time of registration.
* FRAA occasionally takes photos of classes, students, and artwork for promotional purposes in newspapers, flyers, and social media.  Please inform us if this is not acceptable to you.
* Registration can be made online through Paypal (you can pay with Credit Card or Paypal) or in person at FRAA.

Class Cancellation Policy:
No refund will be given for class no‐shows.  Cancellations made less than one (1) week prior to the start of class will incur a 50% cancellation fee. A minimum of 3 participants are necessary for each class. Fees are 100% refundable if FRAA cancels due to insufficient registration.

If a class is cancelled due to in-suffienct registration, an alternative class will be offered if/when possible, and/or a refund will be made.  If using Paypal, refund will be made through Paypal.  All other refunds will be made via Check.  

Event Policies

Back to Events

Event Policies:
* Registration fee is paid at time of registration.
* FRAA occasionally takes photos of Events & Artwork for promotional purposes in newspapers, flyers, and social media.  Please inform us if this is not acceptable to you.

Event Cancellation Policy:
No refund will be given for Event no‐shows. 

All Policies

Effective Date: September 1, 2025 Last Updated: September 16, 2025
Florence Regional Arts Alliance (“Company,” “we,” “our,” or “us”) respects your privacy. This
Privacy Policy explains how we collect, use, disclose, and safeguard your information when you
use our website fraaoregon.org (the “Site”) and when you register or pay for our classes.
By using our Site, you agree to the practices described in this Privacy Policy.

  1. Information We Collect
    We may collect the following categories of personal information when you interact with our Site:
  • Identifiers: Name, email address, phone number, account login details.
  • Payment Information: Credit or debit card information (processed securely by Square; we do
    not store full payment card numbers).
  • Commercial Information: Records of classes purchased, transaction history.
  • Internet/Device Information: IP address, browser type, device identifiers, browsing activity
    via Google Analytics.
  • Communication Preferences: When you subscribe to our email lists through Mailchimp.
    We do not knowingly collect information from children under 13.
  1. How We Use Information
    We use your information to:
  • Register you for classes and process payments.
  • Send you confirmations, updates, and important service messages.
  • Provide customer support.
  • Send newsletters or marketing emails (if you have opted in).
  • Improve our Site through analytics and usage data.
  • Comply with legal obligations.
  1. How We Share Information
    We do not sell your personal information. We may share it as follows:
  • Service Providers: With trusted vendors such as Square (payment processing), Mailchimp
    (email services), and Google Analytics (site usage).
  • Legal Compliance: If required by law, regulation, or legal process.
  1. Cookies and Tracking
    We use cookies and similar technologies to:
  • Analyze traffic and usage through Google Analytics.
  • Improve your browsing experience.
    You can adjust your browser settings to block or delete cookies, but some Site features may not
    function properly.
  1. Your Privacy Rights
    Depending on your state of residence (including California and Oregon), you may have the right
    to:
  • Request access to the personal information we hold about you.
  • Request correction or deletion of your personal information.
  • Opt out of the “sale” or “sharing” of personal information (we do not sell data, but we honor
    opt-out requests).
  • Limit use of sensitive personal information (we only use payment info to process transactions).
    To exercise these rights, contact us at: fraaoregon@gmail.com. We will verify your request as
    required by law.
  1. Data Retention
    We retain your personal information as long as necessary to:
  • Provide services to you.
  • Comply with legal and tax obligations.
  • Resolve disputes and enforce agreements.

Contact Us
If you have questions or concerns about this Privacy Policy or your information, please contact
us at:
Florence Regional Arts Alliance Email: fraaoregon@gmail.com Mailing Address: PO Box 305,
Florence, OR 97439

Security
We use reasonable administrative, technical, and physical safeguards to protect your
information. However, no method of transmission over the Internet or storage system is
completely secure.

Children’s Privacy
Our Site is not directed to children under 13, and we do not knowingly collect their information. If
we learn we have collected such data, we will delete it.

Changes to This Policy
We may update this Privacy Policy from time to time. The “Last Updated” date at the top will
reflect the latest changes.